Shipping policy
General Information
At LiliWarrior, we are committed to delivering your orders quickly and efficiently. Below you'll find our shipping policy outlining the details of our delivery process.
Shipping Locations
We currently ship worldwide with some exceptions: countries at war, countries with poor mail distribution, or countries with high import taxes.
Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses at this time.
Shipping Rates & Delivery Estimates
Shipping costs will be calculated and displayed at checkout based on your order's weight and shipping destination.
Free Shipping: We offer free standard shipping on orders over $50 within the continental United States.
Please note that delivery estimates are based on the date of shipment and not the date of order. Delivery times may vary due to carrier constraints and natural factors.
Processing Time
All orders are processed within 1-2 business days. Orders are not processed, shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
Shipping Confirmation & Order Tracking
You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
LiliWarrior is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
LiliWarrior is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Returns & Refunds
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. For more details on returns and refunds, please refer to our Return Policy