General Terms & Conditions & Privacy

Last update : February 13, 2024

  • 1. OBJECT

    These general conditions of sale aim to define the rights and obligations of LILI WARRIOR and the Customer of products presented by LILI WARRIOR on its site www.liliwarrior.fr (hereinafter “the Site”). They apply exclusively between the company LILI WARRIOR,

    Address :
    Axiom LW, Ltd
    Warning: Liah Chi
    No.768, 6778 Jishua 5th Road
    Foshan City, 510360

    (hereinafter “LILI WARRIOR”), and any natural person consumer visiting or making a purchase via said Site (hereinafter “the Customer”). On the Site, LILI WARRIOR allows the Customer to order LILI WARRIOR brand products online (hereinafter “the Product(s)”) according to these general conditions. Any order placed with LILI WARRIOR therefore entails unreserved acceptance by the Customer of these conditions. These general conditions may be modified at any time and without notice by LILI WARRIOR, the applicable conditions being those in force on the date of the order by the Customer.

  • 2. PRODUCTS AND COMPLIANCE

    2.1. The Products offered for sale are presented on the LILI WARRIOR website and accompanied by a description.
    2.2. The Products offered by LILI WARRIOR comply with the standards applicable in Europe, in the USMCA area, in China, and in general, in countries where standard standards apply. If you are unsure of your standards and have questions, you can contact us at warrior@liliwarrior.com Elements such as photographs, text, graphics as well as all information and characteristics illustrating and/or accompanying the Products are not contractual, which the Customer acknowledges. Consequently, LILI WARRIOR cannot incur any liability in the event of an error or omission of any of these elements or in the event of modification of said elements by suppliers and/or publishers.

  • 3. CUSTOMER OBLIGATIONS

    3.1. The Customer declares to be at least 18 years old and to have the legal capacity or to hold parental authorization allowing him to place an order on the Site.
    3.2. The Customer undertakes to communicate to LILI WARRIOR the actual information necessary to carry out the service subject to these conditions as requested online and according to his situation, in particular his name, first name, address, telephone number. and valid email. The Customer is responsible for the consequences resulting from false or inaccurate information transmitted or the resumption of which would be unlawful.
    3.3. Once the order has been placed, LILI WARRIOR sends the Customer an e-mail confirming it. He informs him of the sending of the Products. LILI WARRIOR declines all responsibility if the email is directed to unwanted emails.
    3.4. The Customer can modify his data in the “my account” section.

  • 4. ORDER

    4.1. Any order will only be validated after payment has been accepted.
    4.2. LILI WARRIOR reserves the right to cancel or refuse an order in the event of a dispute with the Customer over a previous order.
    4.3. LILI WARRIOR can accept orders while stocks last. It informs the Customer of the availability of the Products sold on the Site at the time of confirmation of the order. If, despite LILI WARRIOR's vigilance, the products are unavailable, LILI WARRIOR will inform the Customer by e-mail as soon as possible. The Customer may then cancel his order and be reimbursed, if applicable, the amounts already paid. Permanent or temporary unavailability cannot in any way engage the liability of LILI WARRIOR, nor can it give rise to any right to compensation or damages in favor of the Customer.

  • 5. PRICE

    5.1. The prices displayed on the Site are indicated in the quote for the buyer's country, tax included or not depending on the country, excluding shipping costs, participation in order processing costs and packaging costs. Shipping costs, participation in order processing costs and packaging costs will be indicated in the Customer's basket, before final validation of the order. Prices may be modified at any time, without notice, particularly in the event of a change in tax or economic data. Items will be invoiced based on the rates in effect at the time the order is placed.

  • 6. DELIVERY

    6.1. LILI WARRIOR delivers its Products worldwide (unless blocked due to conditions making deliveries impossible: war, natural disaster, strike, etc.) The products are shipped with the delivery note, to the delivery address indicated by the Customer when ordering. Delivery cannot be made to hotels or post office boxes. The delivery times indicated on the site are indicative times, corresponding to the average processing and delivery times. In order for these deadlines to be respected, the Customer must ensure that they have communicated accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes , names and/or intercom numbers, etc.). In the event of a delivery delay of more than 7 working days, if the product has not been shipped, the Customer may cancel the order by registered letter with acknowledgment of receipt and request reimbursement for their order. If the item was shipped before receipt of the cancellation of the order for late delivery of more than 7 days, LILI WARRIOR will reimburse the item and the shipping and return costs, upon receipt of the item. here, complete, in its original condition and with all labels. LILI WARRIOR undertakes to inform the Customer of the progress of the processing of their order. In the event of damaged packages (already opened, missing products, etc.), the Customer undertakes to notify the carrier and LILI WARRIOR, by all means, of any reservations within 3 days following receipt of the product. Photos will be requested illustrating the damage observed. LILI WARRIOR cannot be held responsible for the consequences due to a delivery delay not due to its fault. LILI WARRIOR undertakes to return an order which has not been delivered or lost by the transport provider chosen by the customer within 20 days after validation of the order if and only if the customer informs LILI WARRIOR within within 20 days by email to the following address: warrior@liliwarrior.com

  • 7. PAYMENT

    Full payment must be made when ordering. At no time can the sums paid be considered as deposits or deposits. The Customer pays for his order by credit card with his Paypal account, or by bank transfer in accordance with the provisions of this article. For any transaction, the Customer will indicate the number appearing on the front of their card, the expiration date of their card and the cryptogram appearing on the back of their card (last three digits). The communication by the Customer of his bank card number constitutes authorization for LILI WARRIOR to debit his account up to the amount of his order. No cash on delivery will be accepted, whatever the reason. LILI WARRIOR retains ownership of the item until full payment of the price by the Customer. Purchases are made securely. The payment solutions adopted by LILI WARRIOR are 100% secure and guaranteed by the companies STRIPE Inc, Citibank and Paypal. For payments by bank card (credit card, visa credit card and e-credit card), all the information that Customers communicate to LILI WARRIOR is strictly protected and guarantees the compliance and security of each transaction.

  • 8. EXCHANGES AND RETURNS OF PRODUCT(S)

    RIGHT OF WITHDRAWAL Within fourteen (14) days of receipt of the order, the Customer may request from LILI WARRIOR the return or exchange of the Product(s). To do this, the Customer will print the return form on the LILI WARRIOR website which includes all the instructions for exchanging or refunding the Product(s). The Customer must return the Product(s) at his own expense except in the case where he has received a product with a manufacturing defect or which does not correspond to the Customer's initial order. The return or exchange is at the Customer's risk. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, accompanied by the return slip, to the following address appropriate to the customer's residence. It will be communicated to him during discussions relating to the return, with customer service. The returned Product will be exchanged or refunded within a maximum period of fifteen (15) days from its receipt by LILI WARRIOR. In the case of a refund, this will be made by crediting the amount to be refunded to the Customer's bank account. If the Customer fails to comply with these conditions, in particular the return or exchange conditions, LILI WARRIOR will not be able to reimburse the Products concerned.

  • 9. GUARANTEES AND LIABILITY

    LILI WARRIOR has, for all stages of access to the site, from the ordering process to the shipment of the package or subsequent services, only an obligation of means. LILI WARRIOR cannot be held responsible for any inconvenience or damage inherent in the use of the internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any fact qualified as force majeure, in accordance with to the law and jurisprudence.

  • 10. INTELLECTUAL PROPERTY

    Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (products listed, descriptions, images, videos, etc.). This Site or any part of this Site may not be reproduced, copied, sold or exploited for commercial reasons without the express written permission of LILI WARRIOR. Generally speaking, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site will remain the full and complete property of LILI WARRIOR. The Customer is therefore required to respect intellectual property rights and may in no way use the brands appearing on the Site and on the Products where applicable, or register a brand which would be detrimental to the rights holder, unless otherwise provided by contract. The same applies to any other intellectual property right.

  • 11. PERSONAL DATA – NOMINATIVE INFORMATION

    LILI WARRIOR undertakes to use confidential information from Customers only in the context of the operation of its Site. For the smooth running of the order, the personal data collected will be subject to computer processing, the Customer acknowledges having knowledge of it. As such, information concerning him may be communicated to technical service providers of LILI WARRIOR. Furthermore, LILI WARRIOR may apply technical means to obtain non-personal information relating to Internet users and intended to improve the functionality of the site, for example by tracking the number of visitors to certain pages. In accordance with the law of January 6, 1978 modified by the law of August 6, 2004, the Customer has a right of access and rectification of personal data concerning him appearing in the files of LILI WARRIOR. Any request should be sent by email to: warrior@liliwarrior.com.

  • 12. GENERAL PROVISIONS

    12.1. PARTIAL INVALIDITY OF A CLAUSE If any of the stipulations of these conditions is declared null or not enforceable by a competent court, it will be declared unwritten and will not result in the nullity of the other stipulations.
    12.2. UPDATING These general conditions may be modified at any time and without notice by LILI WARRIOR, the applicable conditions being those in force on the date of the order by the Customer. These general conditions of sale are permanently accessible at the following address: https://www.liliwarrior.com/conditions-generales-de-vente/ in a computer format allowing their printing and/or downloading, in a manner so that the Client can reproduce or save them.
    12.3. APPLICABLE LAW – COMPETENT COURT These general conditions are subject to Chinese law with regard to both substantive and formal rules. Any dispute must be the subject of a prior attempt at amicable settlement. It is possible to use a consumer mediator. In the absence of an amicable settlement, jurisdiction is assigned to the competent Chinese courts, notwithstanding multiple defendants or warranty claims.
    12.4. The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility. – To comply with the contract, the good must: – be suitable for the use usually expected of a similar good and, where applicable: – correspond to the description given by the seller and possess the qualities that the latter presented to the Customer in the form of a sample or model; – present the qualities that a Customer can legitimately expect having regard to the public declarations made by the seller, by the producer or by its representative, in particular in advertising or labeling.